It looks like the blogosphere and twittersphere are happily talking about today’s article in the 24 Hours Vancouver about the bus tickets not being accepted at SkyTrain stations once the Compass Card is fully implemented.
It looks that may be the case. The bus drivers union is definitely afraid of the backlash that their members may face as cash-paying transit riders will be complaining about paying once at the bus fare box and again at the SkyTrain station to get through the Compass card gates.
Stephen Rees makes an interesting point on his blog.
Why was there no magdip reader on the new faregates? There are probably fewer faregates than buses. Or no magdip reader on the machines that sell the Compass cards? All made by Cubic, of course. And when the electronic bus fareboxes were specified the idea of adding other media was supposed to be a bolt on extra that would be easy to install.
So why weren’t magnetic card readers installed in the gates to allow the bus tickets to be used? Good question. I’m not sure there’s an answer to that.
Another possible solution to this problem may be to have an attendant at the gate in the transition period to allow passengers with valid paper fares to get through. And TransLink thought they might save on somebody’s salary by not needing manned gates? Good luck. Most of other transit jurisdictions with gates still need a person there to monitor things.
In the newspaper version of the 24 Hours article, there’s a highlighted quote about how some people who pay cash for the bus cannot string together $40-80 at anytime during a month. This may be true. However, if the Compass is going to be like a cash card, I would imagine you can put whatever amount you’d like on the card. I think a minimum of $5 is reasonable and then any multiple of $5 from there on up. I’m not sure why that quote is there because it doesn’t sound like an informed quote. It seems like a quote meant to stir things.
Hopefully, when the Compass beta test starts rolling, we will see what other issues affect the new smartcard. Now, we only need TransLink to actually listen to its beta testers no matter how critical the comments may be. And not just make a new executive decision like they did in the card-naming contest that was scrubbed in favour for new names.